Digital Solutions for Your success

IT Canadian is your trusted IT partner for digital transformation. Advice, support, software development, network management, creation of sites and applications. Tailor-made solutions to propel your business towards digital success.

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Simplify your
IT environment

Optimize the efficiency and reliability of your IT infrastructure with our expertise, focus on your growth and let us support your IT environment

IT support

Our IT support department is here to resolve all your technical issues, giving you complete peace of mind…

IT project management

Our IT project management service is designed to help you successfully complete your technology initiatives throughout the project lifecycle…

Website creation

Our website creation and update service offers you a turnkey solution to give your business an effective and attractive online presence…

IT network management

Our IT network management service consists of continuous surveillance and monitoring to ensure the proper functioning of your IT infrastructure…

Personalized call center

Our personalized call center service allows you to create a strong connection with your customers by providing an exceptional customer support experience…

Cloud Migration

Our cloud migration service offers you a smooth transition to a modern and flexible infrastructure in our Datacenter in Montreal…

Connecting with one of our dedicated experts is key to getting the answers and advice you need.

Why IT Canadian?

Our Culture

Flexible and understanding

Working remotely from Montreal, Quebec, we offer flexible collaboration spaces for our clients. Your satisfaction is our priority, with maximum adaptability to your needs.

Growth and development

There is vast growth potential to develop your career long term. we provide the tools and resources to thrive.

Open and Transparent

Everyone stays informed about all projects and the work process, and everyone’s contribution is welcome.

Helpful and supportive

Our priority is to offer you practical solutions that meet your needs, while remaining united in our approach.

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IT CANADIAN TEAM

Who is IT CANADIAN?

Your trusted IT partner

Discover ITCANADIAN, your trusted partner to propel your business to new heights in the digital world. Our agency specializing in IT combines technical expertise and strategic vision to offer you innovative and personalized solutions. With our highly qualified team and our results-oriented approach, we support you in achieving your technology objectives. Whether it is to develop custom applications, ensure the security of your systems or optimize your infrastructure, ITCANADIAN is there to provide you with leading IT solutions. Team up with us and explore the endless opportunities offered by the digital world.

They Trust Us

Our working partners, whether on the hardware or software side

microsoft
cisco
hp
salesforce
google

Blog and news

Discover the latest news

development

The Power of Innovation: A Dive into the World of Software Development

Innovation serves as the catalyst propelling the world of software development to new heights. In a dynamically evolving technological landscape, the power of innovation emerges as the key unlocking the doors to digital transformation and technological revolution. In this article, we will explore in detail how innovation sculpts the landscape of software development, its crucial […]

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The Power of Innovation: A Dive into the World of Software Development

Contact Us

Let us know your need in order to find you a solution

Contact us via the contact form or directly by putting you with an expert to meet your needs. Don’t even hesitate, we are waiting for you.

FAQ

Frequently Asked Questions

Is it interesting to use the IT Canadian call center?

Absolutely, choosing the IT Canadian call center offers a multitude of advantages for your business. Our approach is based on a strong structure, unparalleled security, and a customer experience without compromise.

By opting for our services, you benefit from an exceptional bilingual experience, where each interaction with your customers is smoothly conducted in the languages of their choice. We provide you with our exclusive tools designed to maximize the efficiency of each call and ensure optimal customer satisfaction.

Our agents are highly qualified professionals, trained to the highest industry standards. Their expertise allows them to effectively resolve issues and answer your customers’ questions, thereby enhancing your company’s reputation.

A major advantage is our ability to customize our services to meet your specific needs. With our team by your side, you can be assured that each interaction perfectly reflects the vision and values of your company.

In terms of cost savings, our service model can be highly advantageous. For example, by choosing our team of 10 agents, you could save up to $300,000 per year. This significant saving comes with an overall improvement in service quality, making it a wise choice for your business.

Feel free to contact us to discuss how we can collaborate to provide your customers with an exceptional experience. We would be delighted to help you consider how our call center can propel your business to new heights of success.

How does the website creation service work?

Our website creation service operates as a seamless and collaborative process to bring your online presence to life in a remarkable way. Here’s how we proceed to create a website that meets your needs and exceeds your expectations.

1. Initial Consultation: It all begins with a thorough consultation. We discuss your goals, ideas, and design preferences. Understanding your vision allows us to create a customized plan for your website.

2. Custom Design: Our team of talented designers creates mock-ups and prototypes based on the information you provided. We ensure that the design is both aesthetically pleasing and user-friendly while reflecting your brand identity.

3. Technical Development: Once the design is approved, our developers take over. They transform the mock-ups into a functional website, using the latest technologies and ensuring the site is optimized for performance and compatibility.

4. Content and Optimization: We collaborate with you to add content to the site, whether it’s text, images, or videos. We also pay special attention to SEO aspects to ensure your site is well-positioned on search engines.

5. Revisions and Adjustments: Your feedback is valuable. We take your comments into account and make the necessary adjustments to ensure the site aligns perfectly with your expectations.

6. Launch: Once everything is in place and you are satisfied with the result, we proceed with the site launch. We ensure that everything works correctly, and your site is accessible to your visitors.

7. Monitoring and Support: Our commitment doesn’t end with the launch. We provide continuous monitoring to ensure the site functions properly and meets your long-term needs. In case of issues or necessary updates, our team is there for you.

Our goal is to create a website that not only grabs attention but also provides an exceptional user experience. Whether you need a showcase site, an e-commerce platform, or a more complex site, we are here to turn your ideas into reality. Contact us to learn more about how our website creation service can help you achieve your online goals.

How does our project management service work?

Our project management service is designed to simplify and optimize every aspect of your project, whether it’s an ERP change, hardware upgrade, or any other significant initiative. Here’s how we work to ensure successful and hassle-free project management for you.

  1. Analysis and Planning: It all begins with a thorough analysis of your needs and goals. We work closely with you to understand the specifics of your project. Then, we develop a detailed plan covering all the necessary steps to achieve your objectives.

  2. Advice and Decision-Making: We’re here to advise you at every step of the process. Whether it’s choosing the right ERP, deciding on suitable hardware, or determining best practices, our team of experts is by your side to help you make informed decisions.

  3. Transparent Partnership: We consider ourselves your partner in the project. Our priority is to ensure that everything runs smoothly. Some projects may even be cost-free for you, as we have partners covering the expenses. This transparency is part of our commitment to you.

  4. Execution and Monitoring: Once the plan is in place, our team implements each step with precision. We closely monitor the project’s progress and adapt to any changes. Our goal is to ensure everything aligns with your expectations and deadlines are met.

  5. Free Assistance: We offer free assistance for certain projects through our strategic partnerships. You can rely on us to provide quality advice and expertise while saving on costs.

  6. Contact Us: If you need assistance with a project, feel free to contact us. We would be delighted to offer our expertise and help you get started. Your success is our ultimate goal.

Our project management service aims to simplify your experience while ensuring optimal results. Regardless of your project’s complexity, we are ready to guide you to success. To learn more about how we can collaborate, contact us for free and personalized assistance with your project.

How does our Helpdesk IT support work?

Our Helpdesk IT support service functions as a comprehensive and tailored solution to address all your technical support needs. With a dedicated and skilled team, we are here to assist you, whether you already have an in-house IT team or not.

When you choose our Helpdesk service, you benefit from an experienced team ready to handle all your IT issues. Whether it’s one service call a day or a hundred, our agents are prepared to respond quickly and efficiently. Our goal is to minimize interruptions and ensure the smooth operation of your business.

Our agents are trained to follow your internal procedures and specific guidelines. They immerse themselves in your professional environment, allowing them to understand your unique needs and consistently meet your requirements.

We bring expertise to every interaction. Our agents have in-depth knowledge in a variety of fields, enabling them to solve a wide range of problems. Whether it’s internal queries from your team or requests from your clients, we are here to provide effective solutions.

One of the key advantages of our service is flexibility. We adapt to your evolving needs, whether your business is rapidly growing or you have fluctuating requirements. Our team is designed to be a seamless extension of your operations.

By choosing our Helpdesk IT support service, you are investing in a reliable, efficient, and cost-effective solution. Our goal is to allow you to focus on your core business while knowing that your IT needs are in good hands. Feel free to contact us to learn more about how we can customize our service to meet your unique needs.

How do we conduct our cloud migrations?

Our cloud migrations are a comprehensive and personalized process designed to make your transition smooth and successful. Here’s an overview of how we approach your cloud migrations, providing expert support at every step.

In-depth Analysis: We start by understanding your existing infrastructure and specific needs. This in-depth analysis allows us to determine the best approach for your cloud migration.

Customized Strategy: Based on your needs and goals, we develop a customized migration strategy. Whether you choose our own cloud infrastructure or that of a specific enterprise, our team guides you to make the right decisions.

Seamless Migration: Our technical team handles the migration of your virtual machines to the cloud. We ensure that each step is executed with precision, and your data is transferred securely, minimizing the risks of disruptions.

Configuration and Setup: Once your data is migrated, we take care of the complete configuration of your new cloud environment. We ensure that everything is operational and aligned with your needs, optimizing performance and security.

Continuous Support: We don’t leave you in uncertainty once the migration is complete. Our team remains available to answer your questions and address any issues that may arise. Your success in the cloud is our priority.

Training and Guidance: We believe in empowering your team. That’s why we offer thorough training to help you make the most of your new cloud environment. Additionally, we provide guidance throughout the process to maximize your benefits.

Our approach stands out with comprehensive support. We understand the potential challenges associated with cloud migrations, and we are committed to overcoming them successfully. Regardless of the complexity of your infrastructure, we are equipped to guide you toward a promising cloud future. To learn more about how we can assist you with your cloud migrations, feel free to contact us.

How do we ensure the management of your Network ?

Our approach to computer network management is based on proactive monitoring and swift response to ensure smooth and uninterrupted operation of your systems. Here’s how we work to ensure effective management of your networks.

Advanced Monitoring: We use specific software to continuously monitor all your endpoints, whether it’s servers, computers, printers, or other devices. This monitoring allows us to keep a vigilant eye on the status of each element in your network.

Instant Responsiveness: If a device becomes unreachable or experiences an issue, our team is instantly alerted. Our 24/7 monitoring service is designed to detect problems the moment they occur, minimizing downtime.

Precise Problem Identification: Thanks to our continuous monitoring, we can quickly identify the source and nature of problems. Whether it’s a hardware failure, connectivity issue, or otherwise, we have the expertise to diagnose accurately.

Discreet Intervention: Our priority is to address issues without disrupting your production. When a device is unreachable, our team works behind the scenes to resolve the problem without causing major disruptions.

Swift Resolution: Once the problem is identified, we work swiftly to resolve it. Our experienced technical team implements necessary solutions to restore the stability of your network as quickly as possible.

Monitoring and Improvements: Our commitment doesn’t stop at problem resolution. We follow up to ensure the issue doesn’t recur and to identify ways to further improve the reliability of your network.

Our approach to computer network management ensures that your infrastructure operates at its full potential without interruption. We understand the importance of keeping your operations running, and we’re here to help you do so with confidence. To learn more about how we can monitor and optimize your computer networks, feel free to contact us.